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Technology is becoming more complex, and consists of multiple layers. The layers of technology can become corrupt over time leading to symptoms like system instability or applications crashing. Until recently the only cost-effective way to resolve these issues was to reinstall all the software. Now, with Level Platforms' Managed Workplace™, issues can be identified at root cause. By identifying and correcting the root cause, issues are resolved before they lead to bigger problems and impact system performance or availability.
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Accessible
Responsive
Affordable
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BENEFITS
- Rapid identification of problems at root cause reducing client support costs
- Alerts processed and resolved remotely by experts to maximize IT performance and resource availability
- Monthly reports for capacity planning, maintenance, and regulatory documentation
- Security of having responsive "eye in the sky" specialists
How it Works
Monitoring: Managed Workplace monitors all critical network components such as workstations, servers, applications, websites, network services, network devices (i.e. firewalls and routers).
Notification/Alerts: A robust notification engine to keep technicians informed when problems are identified in an environment.
Remote Incident Resolution: Once our technicians have been notified, we proactively respond to the issue.
Sensible IT Solutions offers two monitoring solutions:
-Monitoring with reporting/alerts, and
-Monitoring with proactive remote
incident resolution
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Our Help Desk Engineers can assist with all your IT issues, large or small.
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